Return Policy

1. Satisfaction Guarantee

At Xolvarynquozl, we stand behind our work. We are committed to ensuring your complete satisfaction with our tailoring and repair services.

2. Alteration Adjustments

If you are not satisfied with the fit or workmanship of alterations performed, please contact us within 7 days of picking up your garment. We will make reasonable adjustments at no additional charge, provided:

• The garment has not been worn or damaged
• The request is within the scope of the original work agreed upon
• The adjustment is possible given the garment's construction

3. Refund Policy

Due to the custom nature of our services, refunds are generally not available once work has been completed. However, we may consider refunds in the following circumstances:

• Work was not performed as agreed
• Significant errors in workmanship that cannot be corrected
• Service was cancelled before work began

4. Cancellation Policy

If you need to cancel a service before work has begun, you may do so without penalty. If work has already started, cancellation fees may apply based on the amount of work completed.

5. Damaged Items

While we take every precaution to protect your garments, in the rare event that an item is damaged while in our care, we will:

• Notify you immediately
• Attempt to repair the damage at no charge
• If repair is not possible, provide compensation based on the item's value and condition

6. Unclaimed Items

Items left unclaimed for more than 90 days may be disposed of or donated. We will make reasonable efforts to contact you before taking such action.

7. Custom Work

For custom-made garments, a deposit is typically required. Deposits are non-refundable once materials have been ordered or work has commenced. Final payment is due upon completion and before pickup.

8. How to Request a Return or Adjustment

To request a return, adjustment, or discuss any concerns:

• Contact us by phone at (212) 555-1234
• Email us at support@xolvarynquozl.world
• Visit our shop at 1425 Broadway, New York, NY 10018

Please bring your receipt and the garment in question when visiting our shop.

9. Processing Time

Adjustments and repairs will be completed as quickly as possible, typically within 3-7 business days, depending on the complexity of the work required.

10. Contact Us

If you have questions about our return policy, please contact us:

Xolvarynquozl
1425 Broadway
New York, NY 10018
Email: support@xolvarynquozl.world
Phone: (212) 555-1234

Back to Home